Get in touch

Contact Q Intelligence

A direct contact for support, billing and privacy questions.

Business contact

Scott Harvey-Whittle, trading as SHW Digital Services
United Kingdom

[email protected]

Support and account questions

Email [email protected] with a description of the issue and the account email if relevant. Do not send passwords, app-lock PINs, full card details or private journal entries.

Website support requests are handled by authorised Staff and Admins. Contacting support does not subscribe you to marketing.

Billing and refunds

Include the payment date and PayPal transaction or subscription reference, if available. Never send payment login details.

Refund & Cancellation Policy · Subscription Terms

Privacy and security

For a privacy request or security concern, email [email protected]. We may ask for proportionate evidence of identity before disclosing account information.

Privacy Policy · Security Policy

Urgent help

This inbox is not an emergency service or a crisis helpline. If there is immediate danger, contact local emergency services (999 in the UK).